Systems Administrator

In support of our client, a provider of IT technology solutions throughout the U.S., ResourceTek is seeking a Systems Administrator in Huntsville, AL.  The right candidate will develop high-level relationships with clients through ongoing communications that maximize uptime and further advance client productivity and profitability through technology.  This is a direct hire opportunity.

 

RESPONSIBILITIES

Candidates will be expected to work directly with customers on all aspects of IT infrastructure management including:

  • Diagnose and resolve hardware and software issues in an efficient and timely manner
  • Create and provide innovative solutions to complex technical problems
  • Manage and maintain tickets assigned and hours billed to show initiative to address items based on priority/severity level
  • Plan, coordinate, and implement network security measures that protect data, software, and hardware
  • Participate and follow the implementation of IT projects such as upgrades, training, and troubleshooting
  • Participate and engage ideas, processes, and actions to improve service, workflow, environment, and culture
  • Perform other duties as assigned

 

SKILLS & QUALIFICATIONS

  • Bachelor’s degree in related field or equivalent experience in onsite client technical support, network administration, and support activities in multi-user network environments
  • Experience in network administration, systems analysis and design, and support activities in multi-user network environments.
  • Working and troubleshooting knowledge in Windows 7/8/10, Windows Server 2008/2012/2016, HyperV, Exchange, and MS SQL Server.
  • Proficient in DHCP, DNS, and AD
  • Proficiency with network equipment – router, firewall, access points, & switches
  • Working and troubleshooting knowledge in MS Office (2007-2016 and Office 365)
  • Knowledge of Office 365 required
  • Experience managing a team of 4-5 people required
  • Knowledge of PBX/Telephone equipment
  • Security +, Linux, Microsoft, or Cisco certifications are a plus
  • Demonstrate a high level of organizational skills and the ability to self-manage and prioritize a dynamic workload

 

REQUIREMENTS

  • Must have reliable transportation
  • Excellent oral and written communication skills
  • Self-starter with exceptional problem-solving abilities coupled with a get it done attitude
  • Exercise the highest ethical standards
  • Successful completion of a drug screening and a criminal background check

 

 

Company offers an excellent compensation and benefits package. Equal Opportunity Employer.